Governor’s Award for Public Transportation Presented to Onslow United Transit System Executive Director Thursday, November 1, 2012

RALEIGH — Carol Hurst Long, executive director of the Onslow United Transit System (OUTS), was presented with the 2012 Governor’s Award for Public Transportation last month at the N.C. Department of Transportation Public Transportation Division’s Transforming Transit conference in Raleigh. OUTS provides public transportation to the residents of Onslow County.

The Governor’s Award for Public Transportation, first given in 1988, is presented annually by the NCDOT Public Transportation Division for outstanding service in public transportation. Recipients are recognized for the work they do to give back to the citizens of North Carolina. Public Transportation Division Director Teresa A. Hart, PE, CPM and NCDOT Chief Operating Officer Jim Trogdon, PE presented the award to Long.

Long has been executive director of OUTS since 2001. During her time with the system, she has developed partnerships between OUTS and local human service agencies to provide transportation for their clients, as well as the citizens of Onslow County. Once a system that contracted out operations, Long reduced costs by bringing operations of the transit system in-house. She also hired additional personnel to better serve the needs of riders and has even been known to pick up riders who have missed the bus and personally drive them to their next stop.

In 2011, Long, along with the city of Jacksonville, started a one-call/one-click center that provides one location for veterans, service members, military families, the elderly and disabled, as well as low-income residents to connect to public transportation options in the area provided not only by OUTS, but also by other transportation providers. This project enabled the system to receive the Veterans Transportation and Community Living Initiative grant from the Federal Transit Administration earlier this year.

Prior to joining OUTS, Long worked with the N.C. Highway Patrol and the Onslow County School System. She has also served as a board member of the N.C. Public Transportation Association, chairperson for the Mayor’s Committee for Persons with Disabilities and member of the Jacksonville-Onslow Civic Affairs Committee.

Long and her husband Frank live in Jacksonville. They have two children and two grandchildren.

The N.C. General Assembly created NCDOT’s Public Transportation Division in 1974 to foster the development of intercity, urban and community public transportation in North Carolina. The division administers federal and state transportation grant programs; provides leadership and training opportunities to transit professionals; and makes planning and technical assistance available in an effort to enrich transit services offered to North Carolina citizens.

Since Gov. Bev Perdue took office, the NCDOT Public Transportation Division has awarded more than $546 million in grant funds to local public transportation systems. These grants enable systems to provide people in all 100 counties access to education, job opportunities and health care.

For more information on grant programs through the Public Transportation Division of NCDOT, as well as transit systems that serve the public throughout the state, visit


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From left: Public Transportation Division Director Teresa Hart, NCDOT Chief Operating Officer Jim Trogdon and Carol Hurst Long

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