Turnpike Authority Mailing First Bill by Mail Invoices Today Wednesday, January 25, 2012

RALEIGH — The North Carolina Turnpike Authority will begin mailing out the first Bill by Mail invoices today, Wed. Jan. 25, to customers who have used the Triangle Expressway.  

Motorists who have used the newly opened Triangle Expressway and do not participate in the NC Quick Pass program will receive an invoice through the Bill by Mail program.

The Triangle Expressway uses Open Road Tolling, which includes overhead gantries containing radio frequency readers and video cameras to charge toll road users a toll or fee. This approach eliminates toll booths and provides free flowing traffic at highway speeds and significantly improves the quality of life for travelers and communities.

“We are very pleased with the open road tolling system performance since the opening of the Triangle Expressway,” said Barry Mickle, NCTA director of operations. “Since we have been testing the system on this brand new stretch of road, we are having an error rate of less than 1 percent. Obviously there is a potential for problems, but this new system is reliable and we are confident in it.”

Payment of the invoice can be made through the automated phone system at 877-7MY-PASS, https://www.myncquickpass.com/en/home/index.shtml, or mailed to the Customer Service Center using the detachable payment portion of the invoice. If the bill is not paid within 30 days from the date of the bill, it may escalate to include fees, civil penalties, DMV registration holds and/or submittal to a collection agency.

If an invoice is received in error, a toll dispute or sworn affidavit form may be submitted online at https://www.myncquickpass.com/en/about/forms.shtml or at the Customer Service Center. Forms must be submitted to the Customer Service Center within 30 days of the date of the invoice or the right to dispute the toll(s) is waived.

For additional information on North Carolina Turnpike Authority and toll road projects, visit http://www.ncdot.org/turnpike/.


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