Correction About Personal Information and the I-77 Managed Lanes Project Tuesday, July 29, 2014

To correct some additional misinformation presented about the I -77 managed lanes project, the North Carolina Department of Transportation would like to clarify the following:

 

Section 8.7.2 of NCDOT’s contract with Cintra details Patron Confidential

Information. The language in this section is designed to protect customers’

private information and to list information that is protected by law, NOT

information that must be collected.

 

Any customer information will be collected, stored and kept secure by the

North Carolina Turnpike Authority (Under NCDOT), NOT Cintra.


Drivers who choose to use the managed lanes and choose to set up a NC Quick

Pass account will do so using the same application currently used by NC Quick

Pass customers. We are also providing a copy of the NC Quick Pass application

(The same application currently used by customers applying for accounts to use

the Triangle Expressway) which asks customers to provide the following

information:

 

·        Names

·        Addresses

·        E-mail addresses

·        Telephone numbers

·        Credit/ Debit card information

·        License Plate numbers

 

·        NO SOCIAL SECURITY NUMBERS, MEDICAL INFORMATION, BIRTH DATES OR ANY OTHER PERSONAL INFORMATION WILL BE COLLECTED BY THE NORTH CAROLINA TURNPIKE AUTHORITY, NCDOT, OR CINTRA

 

Again, all customer account information is protected by law, and the  North

Carolina Turnpike Authority is compliant with Patron Confidential

Information Data Security Standards (credit card security) per the requirements of the Office of State Controller.

 

The last line of section 8.7.2 in the contract lists ALL Patron Confidential

Information that is protected by law. Again, this is NOT a list of the

information that will be collected. The only personal information that will be

collected for customers who choose to use the managed lanes are those items requested in the application.


I-77 Express Lanes

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